"Emerging Technologies - Managing Digital Information"
            by Alan A. Andolsen, CMC, CRM

  "Management and Access to Employment Records"
            by Douglas P. Seaton, Esq. and Robin N. Kelleher, Esq.

  "Getting a Handle on Missing Files"
            by Sally Anderson, CRM

  "Teams and the Workplace Culture"
            by Norma Noonan, Director Center for Leadership Studies
                     and M.A. in Leadership Program, Augsburg College

  "The Dynamics of Change"
            by JoAnn Constantini, MS, CRM

  "What's in a Name, Domain?"
            by Leonora K. Casey, Past President Calgary Chapter

  "Disaster Recovery Tips"
            by Virginia A. Jones, CRM

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